Get to Know What Makes Us

About Us

Samatel Business solutions (Pty) Ltd (“Samatel”) is a South African black and woman majority owned Telecommunications, Electrical, Civil Engeneering and Services Support Company. As an organisation that has a wealth of experience, intellectual capacity and a culture of excellence, we provide our clients in both private and public sectors with optimal support services mainly in Johannesburg, Durban and Cape Town.

The company is an empowering supplier as per the Amended Codes of Good Practice. We are committed to the transformation and compliance stipulated within the laws governing our country such as B-BBEE.

Samatel brings a fresh and innovative approach to installations and maintenance services. Our goal is to exceed the expectations of every client by offering outstanding customer service, increased flexibility, and greater value, thus optimizing system functionality and improving operational efficiency. Our team is distinguished by its functional and technical expertise combined with a solid hands-on experience that enable us to deliver an effective and professional service.

As experts in the Telecommunications, Electrical, Civil Engeneering and Services Support Company sector, Samatel is involved in every stage from process design to implementation offering continual functional and technical support. Our extensive skills encompass all aspects of implementation and operation, including business requirements definition, development of functional specifications for client approval, system design, and overseeing development teams customizing telecommunications software to fit specific client needs. We offer post implementation support, functional and technical training. We pride ourselves on our proven track record for effectively administering multiple implementations and in order to meet the individual needs of clients, Samatel maintains a wide range of qualifications.

OUR VISION

To offer our clients excellent services and be dynamic and innovative in the infrastructure fraternity. This will be achieved through continuous development, creative leadership and setting the pace within our sector which will in turn position Samatel as a strategic sought after partner that will ensure our clients are productive and focused on their core functions.

OUR COMMITMENT

At Samatel, quality is an integral part of everything we do. The tone for quality is set at the top. Our leadership sees quality as an imperative and reminds us frequently of its importance in words and actions. Quality is embedded in our values. We are confident that our services will provide outstanding value to you and create an environment that is harnessed with simply the best skills and quality of service that exceeds expectations, thereby providing stakeholder value and efficient service delivery.

OCCUPATIONAL HEALTH AND SAFETY OBJECTIVES:

  • Train our employees in Occupational Health and Safety issues so as to ensure competence in the workplace.

  • Be aware of the potential hazards implicit in their work activities

  • Be aware of their scope of authority in terms of Occupational Health and Safety control.

  • Manage Occupational Health & Safety to acceptable standards.

  • Enforce Health & Safety measures with discipline in the workplace.

  • Protect the general public and persons other than Samatel Business Solutions employees from Health and Safety hazards associated with our work.

Samatel Occupational

Health & Safety

As Samatel Business Solutions Top management, we regard the Occupational Health & Safety of our employees, contractors and other persons being affected by our operations to be of vital importance. Our primary objective is therefore to:

“Achieve and maintain the highest practicable level of Health and Safety control in all areas of Samatel Business Solutions operations.”

To this end the Company will ensure that:

  • Risks and Hazards shall be minimized to prevent any impact on its employees, contractors and other parties.

  • Adequate precautions are taken to prevent ill health, injuries, incidents, damage to property, contractors and other parties non-conformance.

  • The provisions of applicable legislation as well as the Health & Safety Management System are complied with by all.

  • Protection of persons against ill Health.